Medical Assistant - League City

Employment: Medicine

Type: Full Time

Location: League City, TX

"You can make a difference in the life of an oncology patient and find your career satisfaction by joining our team of healthcare professionals today."

About Oncology Consultants

Oncology Consultants has been a premier adult medical oncology & hematology practice in Houston, TX for over 35 years. Our healthcare team is committed to provide state of the art cancer treatment in a caring environment as we continue to expand our oncology services in the metropolitan region.

About the Position

The role of the Medical / Laboratory Assistant is to facilitate the delivery of oncology patient care under the supervision of the licensed nurse and / or physician.  This is accomplished through direct and indirect patient care activities

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

  • Laboratory services 
  • Process lab orders per practice policy 
  • Transfer CBC results to electronic medical record / clinical database 
  • Clinic admissions 
  • New patient admission 
  • Full vital signs, including respirations 
  • Height and Weight (measured, no verbal reports unless Wt >350) 
  • Interview form 
  • Initiate EMR chart 
  • Allergies 
  • Vital signs 
  • MD clinic patient triage 
  • Medication list update 
  • Vital signs: BP/ Temp / pulse/ respirations 
  • Performance status 
  • Assisting MD with clinic visit exams as needed 
  • PAP / Pelvic exams 
  • Rectal / Stool Occult Blood 
  • Transport patients via wheelchair as needed 
  • Documentation of care delivered 
  • Assist nursing staff in return of patient messages 
  • Return calls for routine MD follow up / testing appointments 
  • Delegated by Team leader when nurse is out of office 
  • Transcribe messages from voice mail,  
  • Pull charts for messages 
  • Indirect care activities include: 
  • Patient care supply management 
  • Appointment scheduling 
  • Scheduling tests and procedures ordered by M.D. 
  • Chart preparation for MD clinics 
  • Verify all results are on chart prior to visit 
  • Obtain missing reports prior to MD exam 
  • Laboratory facility management 
  • QA and PT activities 
  • Radiology file management 

 

ADDITIONAL DUTIES AND RESPONSIBILITIES:  

1.  Direct Patient Care 

  •  Clinic Admissions - The MA admits patients to the clinic area as appointed.  Vital signs are obtained:  weight, height, BP, temperature, pulse, respirations.  Deviations from norm are reported to the nurse / M.D.  Laboratory samples are obtained as ordered, fee ticket is completed, and the patient is transferred to the exam room or treatment area.  CBC results are placed on the chart, per practice policy.  Documentation of VS, Labs, medication list, new prescriptions, and CBC results are entered into the paper and electronic chart. The MA is available in the clinic / exam room area to assist the attending physician with patient care as needed.  Patients are set up for examinations, provided with exam gowns and drapes, assisted into position and from the table as needed.  Equipment and supplies are provided for the MD intervention.  In the event that conscious sedation is required, the patient is transferred to the procedure room and the care of an RN. 
  • Clinic Discharge - Patients discharged from exam rooms by the M.D. are provided with follow up appointments as ordered.  Patients who receive therapy are directed to the treatment area, and /or are provided with an appointment for therapy under the direction of the nurse.  Precertification and authorization requests are completed and submitted to the insurance staff in each office.  Tests are scheduled for the patient’s return appointment as ordered and prep instructions are provided.  Patients are transferred to the billing office with the visit fee ticket for check out.  Patients who require transportation from the office are provided with a wheelchair and accompanied from the office by family and / or MA. 

2.  Research Encounters 

  • Patients who are identified as participants in clinical trials / research protocols will be processed according to the plan provided by the Research Coordinator.  The charts are identified as bright green and include the research section.  Each office visit will have a specific set of research instructions, which are provided to the supervising RN on site.  The instructions for research visit are entered into the OV orders by the research nurse or clinic nurse.  Tasks may be delegated to the MA by the supervising RN or MD.   
  • If a patient was scheduled for a research visit and cancels or doesn’t present for the appointment, the research coordinator for the patient must be notified. 

3. Laboratory Services 

The Medical / Laboratory Assistant (MA) will obtain written orders for laboratory testing from the nurse and / or M.D. for each patient admitted to the office.  The MA identifies which tests are completed on site and which tests are sent to reference laboratories.  The MA collects samples via finger stick or venipuncture methods according to the practice policy.  Samples obtained by the medical or nursing staffs are provided in the appropriate containers which have been labeled by the MA or nurse.  The MA communicates changes in the reference lab requirements to the nursing staff and facilitates the collection of correct samples by all staff members.  Lab services are completed per practice policy, in compliance with CLIA guidelines.   

  • Reference Labs - The MA will identify, with assistance from the insurance staff and nursing staff as needed, the appropriate reference lab for each patient.  The MA completes the requisition form(s) in either hard copy or using on the lab’s on-line system and identifies the appropriate specimen containers as per reference lab requirements.  Verbal and written instructions for sample collection are provided to each patient when self-collection is required.  Required specimens are then collected from the patient, according to the practice and CLIA guidelines.  Samples are then processed and stored until reference lab pick up is completed. 
  • On Site - On-site CBC and Platelet counts are completed according to the practice policy for Hematology testing. (refer to the Lab Policy and Procedure Manual).  Urine dipstick for RBCs, finger stick glucose levels, finger stick INR / PT, and Hemoccult stool testing are completed as directed by the manufacturer of each kit and documented in the chart. 
  • Reporting Values - The MA obtains reference lab reports daily and PRN for all samples sent out of the office.  The original copy is forwarded to the nursing staff for review, duplicate copies are maintained in the lab for 1 month.  On site tests are reported in writing as per practice policy and placed on the patient chart for the nurse / M.D. review.  Alert or panic values are verbally reported immediately to the nurse or M.D.  
  • Laboratory Management - The MA will maintain laboratory supplies, which may include items as:  collection containers, requisition forms, manuals, venipuncture and finger stick supplies, alcohol, band aids, hematology instrument fluids.  The MA will perform routine maintenance procedures as are required by the hematology instrument’s manual and will identify deviations from the norms which require technical assistance or service.  All standards of QA and PT will be completed according to practice policy.  (Refer to the Laboratory Policy and Procedure Manual.)  The MA will maintain contacts with reference laboratory field staff to promote optimal working relationships between the office and lab.   

4.  Radiology File Management 

  • The MA maintains the radiology files and log.  When a patient brings films to the office, the MA logs the films in and identifies the source on the record.  The film disposition is noted when the films leave the office.  The MA will obtain films from the adjacent hospital file room for the M.D. review as needed.  Films are returned to the source weekly and as directed by the M.D.  Films kept in the office are filed in the rack alphabetically.  The films of inactive patients are returned to the source by mail or hand delivered when no longer under the M.D.’s care.  Duplicate films which cannot be returned are archived and logged as such. 

5.  Clinic Support Services 

  • Housekeeping - The MA will manage the biohazardous waste per practice standards.  The MA will identify the scheduled pickup day for all staff, allowing preparation time for packing the boxes.  Laboratory and exam room waste will be removed and sealed weekly and prn by the MA. 
  • Cold sterilization tray and instrument holding trays will be cleaned and fluids changed every 28 days or prn according to practice policy. 

6.  Lab Clerical Responsibility 

  • The MA is responsible for laboratory file maintenance, obtaining test reports from reference 

            labs which have not been reported in hard copy and following up on pending reports daily. 

  7.  Medical Record Management   

  • Based upon the primary office of the MA’s assignment, the MA may be expected to assist the receptionist in the filing of medical records for the office.  This is in addition to daily chart preparation.  Whenever clinic activity permits, the MA is expected to file report in the charts, and file completed charts in the chart racks. 
  • During times when the receptionist is called away from the front office, or in need of assistance in taking incoming calls, the MA functions as the backup for phone calls.  Calls are answered, screened, transferred to the appropriate staff member, or messages are taken. 

Comments 

This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.  

 

Oncology Consultants is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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